The Importance Of Mobile Web Sites For Local Businesses

By Michael Griffin

Web capable cell phones have taken over the market place and because they can access the web it becomes a necessity for business to have mobile ready websites. A mobile ready website can recognize the type device connecting and change the information they supply to it based on what is connecting. Perhaps it sounds like a mobile website is difficult to build, but often this can be done with a software addition to your website.

Before we buy things we like to know more about them, particularly larger purchases. usually we do an online search and read reviews, rankings, and other information that a web search can turn up. Your company can be online and supply relevant information about your products and services and this will give you a leg up on your competition if your information is found instead of your competitors.

There are now mobile devices in the world than PCs. This means that mobile search is increasing and will soon out strip PC search. Google has already declared that in the future it will develop for mobile search and not PC search so if you are not in on this you are missing out.

The rise of mobile search is the number one reason that your company needs a mobile ready website. These searches are being done while the consumer is on the run and the information they find is key to what they buy.

Here are some more reasons your company needs a mobile ready website.

  1. Each year the number of people searching online for information about products and services increases. During the past 10 years this has boomed over 150% an awesome amount.
  2. Of mobile phone users, 40% go online and over 20% of them go online everyday. You need to grab a piece of this increased mobile search.
  3. It is not expensive to build a mobile ready website. Of course you plan a mobile website differently than a regular one, the devices have smaller screens and different navigation and this must be considered. Making such a site is not difficult nor does in take much time.

A mobile ready website is a requirement for today’s business. More and more consumers are going online with their mobile devices and expect to find the information they search for. Will it be information about your company or about your competitor. Where your customers find the information is where they will buy.

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Marketing Tips for Promoting Seminars On

By Jenny Hamby

If you’re promoting a seminar that focuses on a soft-skills or “alternative” topic, you may find that it’s difficult to fill event seats. Not only do you face the usual challenges that go hand-in-hand with filling seminar seats, but you also often must overcome prospects’ skepticism about the value and even validity of your subject matter.

Soft skills are personal habits, qualities and attitudes that make people effective, easy to work with, and generally nice to be around. Examples include communication skills, maintaining a positive attitude, problem-solving, having self-confidence, and being flexible.

Topics that are considered “alternative” by some people include transformational work, alternative healing, and other personal growth events that focus on emotional healing. As with soft skills, many prospects have a hard time grasping the value of these events.

When training budgets are tight, soft-skills seminar often suffer. Many companies give preference to seminars that teach hard skills – the technical things individuals must do to perform their jobs. The reason is that it’s easier to observe and measure the impact of hard-skills training.

For example, if I take class on building presentations with PowerPoint™, it’s easy to observe what I learned at the course. It’s also easy to measure how the training investment will impact my business: I’ll now be able to create slides for webinars, sales presentations and live speaking engagements.

The benefits of attending a seminar that promises to help me become a more conscious communicator might be less clear. First, it’s more difficult to evaluate whether or not one is consciously communicating. Second, it can be more complicated to measure the return on investment. Because the payoff might be something amorphous like “less conflict” or “more confidence,” it’s easier for prospects to dismiss soft skills as a “feel good” luxury, not a necessity.

Tips for Selling “Soft”

Here are 5 tips for helping prospects understand the value of your soft-skills seminars:

  1. Meet prospects where they are. Before you can convince prospects that your seminar can help them, they need reassurance that you understand where they are now. Try incorporating a list of challenges they may be facing or incorporate copy that demonstrates that you know what they’re trying to accomplish. A list of challenges also helps prospects recognize their need for your training.
  2. Spell out the benefits. Present a detailed list of the many ways that prospects’ lives will change once they’ve attended your seminar. For example, rather than saying that “you’ll be a more effective communicator,” offer specific examples of that that might look like, such as “reach agreements more quickly,” “reduced conflict,” and “fewer misunderstandings.” Whenever possible, connect the benefits of your training to the bottom line. For example, how will more effective communication help you increase sales and revenue, reduce employee turnover, and/or boost productivity?
  3. Use social proof. Use testimonials, case studies and videos to demonstrate that people just like them have attended your seminar and benefited. Incorporate comments from a variety of people – different ages, both genders, various industries, etc. – to cover a broad spectrum of prospects.
  4. Provide background. As a practitioner, it’s easy to forget that not everyone knows what you know. For example, if you are offering a Reiki seminar, you would explain that Reiki is a form of channeled healing. This might be adequate for people who are somewhat familiar with energy healing. However, you might also want to back up even further, explaining that we are alive because life force is flowing through us and then continuing with a brief discussion of how Reiki works.
  5. Offer a clear satisfaction guarantee. The purpose of a satisfaction guarantee is to remove risk. Prospects, particularly those working with a tight budget, are worried about making a mistake that will cost them and their company money. By offering a satisfaction guarantee, you remove the risk, making it easier to say yes.

The primary reason people don’t sign up for soft-skills seminars is that they don’t understand the true benefit of the training. The better you’re able to paint a picture of how prospects’ lives will change as a result of your training, the more clearly they’ll recognize their need for what you offer.

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The Principles of Good Records Management

By Tom Hardwick

The principles of records management are intended to ensure that an organisations critical business information is available those allowed to use / view it, when and where they need to access it, in a logically well structured, organised and efficient way, securely stored in a well-maintained and administered environment.

Records are created or received and used when conducting organisational business activities. To support the continuing conduct of business, customer and client care, act in accordance with the regulatory requirements, as well as providing necessary accountability, organisations have to create maintain and preserve authentic, reliable and usable records, and protect the integrity of those records for as long as their retention schedule requires. To do this, organisations should institute and carry out a comprehensive records management programme.

Organisations are required to make sure that their records:

Authenticity

… are created and stored and, are able to prove beyond doubt that the record is ‘what it claims to be’ and identifies the individual who created it, by maintaining a record of its management through time. If information is subsequently modified to an existing document within a record, these modifications of information must be tracked, signed and dated. Changes and additions to electronic records have got to be identifiable through strict logging audit trails.

Accuracy

… have to accurately reflect the transactions they document.

Accessibility

… must be readily available as and when required.

Complete

… must be adequate in content, context and structure to recreate the pertinent activities and transactions they document.

Comprehensive

… must document the entire range of the organisation’s business.

Compliant

… must act in accordance with any record keeping requirements from legislation, audit rules and other applicable regulations.

Effective

… should be maintained for the specific purposes for which it was gathered, and the information contained must meet those purposes.

Secure

… have got to be securely stored and maintained preventing unauthorised access, modification, damage or removal. They have to be stored in an administered, secure environment, the degree of security relevant to the sensitivity and significance of the content. If records are migrated across changes in technology, the evidence preserved must retain and demonstrate authenticity and accuracy.

In Conclusion

Records created by organisations are extremely valuable assets because of the business critical data they contain. The information held within these records is only useful if it is quickly and easily accessible and usable maintained correctly and legibly recorded in the first instance and is then kept up to date, and monitored in accordance with their retention and disposal schedule.

My name is Tom Hardwick. I’m a Documents and Records Management Consultant with several years experience, research and investigation into this interesting, and fascinating field.

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