Better Collaboration In A Conflict- Free Work Place
Conflict management in the work place aims to nurture harmonious associations or relationships. It is by all means vital that everyone is on the same page for an organization to function efficiently. If relationships in an organization are erratic, it will be difficult to achieve collaboration. Efforts to attain whatever goals there are will then be obstructed.
Unresolved conflict breeds ill emotions and negativity. Neglect will only aggravated the antagonistic atmosphere in the work place which eventually takes on a life of its own and massive damage can be instigated. At its worst, unresolved conflict can lead to war, that’s why conflict management is an essential element in every scenario. Disharmony and antagonism can destroy a workforce because of the human aspect in a group. Anger and hurt emotions when left unresolved can become lethal. This negativity in the work place can lead to employee discontentment which in return results to reduced productivity, turn over and even violence in the premises- a threat to everybody’s safety.
Conflict And Group Cohesiveness
Why is conflict management in the work place important? Conflict management reduces risks of antagonism and chaos in the work place, and this is actually an essential means of energizing workers. Cohesiveness must be promoted in an organization where there is “us” protecting ourselves from “them”. In this sense, a work group defends themselves from outside risks. They bond and share their resources to protect their team integrity from outside threats. Here, managers would perhaps introduce conflict to create an “us” and “them” mentality to fortify the cohesiveness of the “us”, creating it into a single unit working for its objectives. Self preservation is cultivated to meet the group’s expectations.
Nonetheless, in internal work place conflict, managers should apply decisive and constructive action. To begin with, a good manager should be aware of potential threats to the group and neutralize it/ them early on.
Conflict Management Techniques
Some conflict management techniques a manager can apply are:
- Being a role model. Here, the manager sets a good example of actions and behaviors to the team. He or she ought to keep private matters confidential, treat employees equally, no favoritism or bullying. Acceptable and not acceptable conducts must clearly be communicated.
- Team relationships should be monitored as well. Tension is highlighted and intervened early on before it grows into a full- flown conflict. The manager can act as a mediator for conflict management in this scenario.
- Formal procedures can also be utilized for conflict management wherein company policies and procedures are clearly stated to put an end to an issue.
- Finally, there is disciplinary action in which termination may be implemented. In this case, the manager must be confident to confront the offending party.
Conflict disrupts the productive flow of an organization. It almost always happens in every work place, that’s why an effective manager needs to know the art and techniques of conflict management.